Terms and Conditions for Fithato Bonsai Shop
Effective Date: December 8, 2024
Welcome to Fithato Bonsai Shop! By accessing and using our website, services, or purchasing products from us, you agree to abide by the following Terms and Conditions. These terms govern the use of our website, the sale of products, and other services we provide. If you do not agree to these terms, please refrain from using our website or purchasing from our store.
1. General Information
Business Information:
Fithato Bonsai Shop is a retail business specializing in bonsai trees and related products. Our physical address is:
95 Spring Dr, Martinsburg, Pennsylvania
Phone: (814) 793-3273
Email: info@fithato.com
Website: www.fithato.comEligibility:
By accessing our website and making purchases, you affirm that you are at least 18 years of age or have the consent of a legal guardian to make purchases on our site. If you are under the age of 18, please do not use this website without the consent of a parent or guardian.
2. Acceptance of Terms
By using this website or purchasing products from Fithato Bonsai Shop, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Return Policy, and Sales Policy. These terms are subject to change without notice. We recommend reviewing this page periodically for any updates.
3. Product Information
Product Availability:
All products available for sale on our website are subject to availability. We strive to keep our inventory up to date, but there may be times when products are out of stock or unavailable due to high demand or other factors.Product Descriptions:
We make every effort to provide accurate and detailed descriptions, images, and specifications for each product. However, we do not guarantee that product descriptions, prices, or other content on the site are free from errors. If there is a discrepancy, we will inform you and offer solutions such as a replacement or a refund.Pricing:
All prices are listed in USD (U.S. Dollars) and are subject to change without prior notice. Sales tax and shipping costs are not included in the price and will be calculated at checkout.
4. Orders and Payment
Order Placement:
You may place an order for products through our website. Once you place an order, you will receive an order confirmation email. This does not guarantee that the product is available or that the order has been accepted. Your order is considered accepted only when we send you a shipping confirmation email.Payment Methods:
We accept several forms of payment, including credit cards, debit cards, and PayPal. Payment is processed securely through a third-party payment processor.Order Cancellation:
You may cancel your order before it has been processed or shipped by contacting us at info@fithato.com. If your order has already been processed or shipped, please refer to our Refund and Return Policy for instructions on returns.
5. Shipping and Delivery
Shipping Policy:
We offer various shipping methods depending on your location. Shipping fees will be calculated at checkout, and the delivery time will depend on the shipping method selected. Delivery times are estimates and may vary depending on factors such as location and external delays (e.g., weather conditions or carrier issues).Responsibility for Shipping Information:
It is your responsibility to provide accurate and complete shipping information. Fithato Bonsai Shop is not liable for delays or lost items caused by incorrect or incomplete address information provided at checkout.Delivery Issues:
If you experience issues with delivery, such as damaged goods or missing items, please contact us within 7 days of receiving the order to report the issue. We will investigate and provide appropriate solutions based on the situation.
6. Returns and Refunds
Please refer to our Refund and Return Policy for details regarding returns, exchanges, and refunds. We accept returns within 30 days of purchase for items in new condition and in accordance with our return guidelines. Certain exclusions apply, including live plants and items marked as non-returnable.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and trademarks, are the intellectual property of Fithato Bonsai Shop or our licensors. You may not use, reproduce, or distribute any content from the website without our written permission.
8. User Responsibilities
By using our website, you agree to the following responsibilities:
Accurate Information:
You must provide accurate, complete, and up-to-date information when creating an account or placing an order.Safe Handling of Products:
Some of our products, particularly live plants, require specific care. You agree to follow the care instructions provided with your purchase to maintain the health and quality of the products.Website Usage:
You agree not to use our website for any illegal or unauthorized purposes. You are prohibited from using the site to transmit harmful or malicious software or engage in activities that could damage, disable, or interfere with the website’s operation.
9. Limitation of Liability
Fithato Bonsai Shop is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of products. We are not responsible for any damages, losses, or injuries caused by misuse of products, including live plants and bonsai trees.
10. Changes to Terms and Conditions
Fithato Bonsai Shop reserves the right to change, modify, or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and the “Effective Date” at the top of the page will be updated accordingly. We recommend that you review these Terms periodically.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the state and federal courts located in Pennsylvania.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
Fithato Bonsai Shop
Street: 95 Spring Dr Martinsburg, Pennsylvania
Phone number: (814) 793-3273
Email: info@fithato.com
Website: fithato.com
By using our website and purchasing from Fithato Bonsai Shop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us for your bonsai and plant needs!